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► eCommerce Challenges

Summary of challenges

► Maximising visitors

Summary of Maximising visitors

► Maximising order value

Summary of Maximising order value

► Maintaining web performance during peak periods

Summary of Web performance

► Real time access to stock availability

Summary of Real time access to stock availability

► Offering different Delivery options

Summary of Offering different Delivery options

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Maintaining web performance during peak periods

Meeting demand

With up to 40% of annual turnover in a seven or eight week period before Christmas, it’s essential for online retailers to offer the best possible service to customers, and maintaining website performance during periods of peak activity is clearly a business critical requirement.

Customer service

Customers expect the site to be available 365 days a year and for it to respond quickly as they move round the site, view products and place orders. Yet maintaining website performance can be difficult, especially during those busy times when it is needed most.

A better solution

The challenge of maintaining website performance therefore is whether to tool up server capacity, bandwidth etc., for busy periods and have redundant capacity for large sections of the year or to suffer poor web site performance or down time in the busy periods. A better solution is needed.

Find out more about Maginus eCommerce Solutions, how customers such as Cath KidstonCalendar Club and Traidcraft benefit from Maginus Multi Channel Solutions.

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