Ambitious retailers pursuing growth in a challenging environment have to trade across multiple channels. Today’s customers demand the ability to shop at a time and place to suit them, whilst expecting consistent service levels across stores, web, mobiles, catalogue, mail order and kiosks. Multi channel software, which tightly integrates these channels to deliver consistently excellent service across the board, is the key to growth and customer retention.
► How to Improve Customer Service with Maginus Multi channel solutions
Stephan Hollingshead, Deputy Chief Executive at Inmans Electrical talks about improved customer service using Maginus Multi Channel software.
1.09 - 14/04/2010 13:30:16
► Learn how to sell more with Maginus Multi Channel software
Lesley Heeley, Head of IT at Traidcraft talks about how implementing the Maginus Multi Channel solution has had a positive impact on their business.
0.31 - 14/04/2010 12:42:58