Consistent customer experience

Delivering consistent

Allowing customers to interact in a way that suits them, Maginus Multi Channel Commerce (MCC) solutions help distributors to offer a consistent customer experience by providing a single solution that gives staff throughout the business access to order and customer information across all channels.

Stock availability

Ensuring that stock is always available to customers which ever channel they choose to use, Maginus MCC delivers a consistent customer experience by providing distributors with a single solution that controls stock across all channels.

Accurate pricing & product information

Presenting customers with the correct product information and pricing at all times, Maginus MCC provides a consistent customer experience and has the added advantage that product information only needs to be input in one location thereby reducing both admin costs and errors.

Promotions available across channels

Giving customer the ability to earn and spend loyalty points across all channels, Maginus MCC offers a consistent customer experience by making promotions available across all channels and customers, even in cases where customers are encouraged to use a single channel by a channel specific promotion.

Find out more about Maginus' Advanced Distribution Software, powered by Microsoft Dynamics AX and how customers such as Smeg UK, IDS and Inmans Electrical benefit from Maginus Multi Channel Solutions.